How do I know if the KYC (know your customer) process is approved or not?

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• What is Pairs CeFi?

  Pairs CeFi is a centralized (CeFi) platform designed to provide users with a seamless, secure, and efficient way to manage their crypto assets. Whether you're looking to trade, earn passive income, or spend your crypto with ease, Pairs offers a ...

• How long does my identity verification (KYC) process take?

  Please be patient as it can usually take anywhere from 10 minutes to 2 hours for your identification check to be completed. If you have to wait any longer than that, please fee free to enter a support ticket.

• Can I use the Pairs app if KYC is not possible for my country?

  Unfortunately if you reside in any of the countries below, you will not be able to use the Pairs application. Afghanistan, Australia's other dependent territories, Barbados, Belarus, Botswana, Burkina, Faso, Burundi, Cambodia, Cuba, DPR Korea (North ...

• My identification (KYC) attempt failed. Why can’t I try again?

  This means that our provider has let us know that it has been declined at this time, and there are no other attempts remaining. We apologize for the inconvenience. Think we made a mistake? – Feel free to enter a support ticket.

• How do I withdraw digital assets from CeFi?

  To withdraw digital assets from your CeFi account, log in to your Pairs account and navigate to the CeFi “Wallet” section. Select the cryptocurrency you wish to withdraw, enter the amount, and paste the recipient address. Choose the correct network, ...